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That handrail kit looks fine in the store, but wait until you actually need to grab it. After 30 years building railings, I'll tell you why thickness is the difference between a rail that's there when you need it and one that fails when it matters most.
Mark Gillman
Fabrication Specialist
Staying at a hotel over Christmas, I grabbed the staircase handrail and immediately knew: this is exactly what I refuse to build. Thin material, missing paint at joints, bent brackets, gaps where sections met—a perfect example of cheap and fast over right. Here's why I build differently, even when it costs more.
Mark Gillman
Fabrication Specialist
I lost a job last month because my quote was "too high." Three weeks later, they called asking me to fix the cheap work that's already failing. Here's why I only use quality materials, even when it costs me jobs to people chasing the lowest price.
Mark Gillman
Fabrication Specialist
I've had three customers this year call me to fix railings that are bubbling and peeling after just a year or two. Every time, same problem: improper prep work before powder coating. Here's what's actually happening when you see those bubbles, and why proper metal preparation is worth paying for.
Read moreBefore I give you a quote, I ask three questions that most contractors skip entirely. Here's why those questions matter more than the measurements, and how they help both of us know if this project is going to work out well.
Read moreAfter 30 years in this business, I've learned something important: the best craftsmen stay small. Here's why I keep it to just me, and why that's actually better for you than calling a big company with a fleet of trucks.
Read moreWe finished remodeling and needed a handrail that wouldn't look like an afterthought. Mark built something that fits the house like it was always meant to be there. Rock solid work.
Oliver, Orem UT